RAVI VASHISHT* AND KESARI SINGH
Faculty of Management and Liberal Arts, Shoolini University, Solan-Oachghat-Kumarhatti Highway, Bajhol173 229 (Himachal Pradesh), India
*(e-mail : ravi07.vashisht@gmail.com; Mobile : 9805599832)
(Received : December 22, 2019; Accepted : February 15, 2020)
ABSTRACT
The main objective of the study was to understand the relationship between emotional intelligence and occupational stress. Furthermore, the study aimed at examining impact of emotional intelligence and occupational stress on job satisfaction of doctors. Data were collected from 159 doctors of various government hospitals of Himachal Pradesh, India. Of the total respondents per cent (n=94); 59.1% were male and 65%
(n=40.9) were female. The age of the respondents ranged from 25 to 52 years. The data thus collected were analyzed with the help of SPSS 21 using descriptive (mean and standard deviation) and inferential statistics (t-test, correlation and multiple regressions). The study revealed significant relationship between emotional intelligence and occupational stress (and its dimensions). The facets of occupational stress viz., role overload, role conflict, unreasonable group and political pressure, poor peer relations, and strenuous working conditions correlated negatively with emotional intelligence. The study further categorized respondents on the basis of their scores on emotional intelligence in two groups viz., as high EI and low EI group. The groups were compared on their occupational stress using independent sample t test. Significant differences in occupational stress of doctors at different levels of emotional intelligence were found. Furthermore,
using multiple linear regressions, the study found significant impact of emotional intelligence and occupational stress on job satisfaction of doctors.
Key words : Emotional intelligence, occupational stress, job satisfaction, work stress, doctors